What makes Twasa skincare products different from others?

Twasa skincare products are formulated with dermatologist-approved ingredients and natural botanical extracts to suit Indian skin types. Our formulas are SLS-free, paraben-free, and cruelty-free, ensuring visible results without harsh chemicals.

Are Twasa cosmetics suitable for all skin types?

Yes! Twasa cosmetics and skincare ranges are developed for oily, dry, sensitive, and combination skin types. Each product clearly mentions its skin compatibility, helping you choose the best skincare for your skin type.

Are Twasa products dermatologically tested?

Absolutely. Every Twasa product undergoes dermatological testing for safety and efficacy, ensuring it is gentle, effective, and skin-friendly.

Does Twasa offer organic or vegan skincare?

Yes, Twasa proudly offers vegan, plant-based, and eco-friendly skincare products. We focus on clean beauty — no animal testing, no toxic chemicals, and 100% vegan ingredients.

What are the best Twasa skincare products for glowing skin?

For radiant skin, try our Vitamin C Face Wash, Niacinamide Serum, and Hydrating Face Gel. These are formulated to brighten dull skin and improve texture naturally.

Can men use Twasa skincare and cosmetic products?

Yes, Twasa products are gender-neutral and perfect for both men and women. From oil-control face wash for men to hydrating serums for women, we have something for everyone.

Are Twasa products safe for daily use?

All Twasa products are designed for daily skincare routines. Our ingredients are non-irritating, making them ideal for regular use to maintain healthy, glowing skin.

Where can I buy Twasa skincare and cosmetics online?

You can shop all Twasa skincare and cosmetic products directly from our official website www.twasa.com or on leading e-commerce platforms like Amazon and Flipkart.

How can I choose the best skincare product for my skin?

Visit our product pages and read the ingredient list and skin type recommendations. You can also check our “Shop by Skin Type” section for personalized product suggestions.

Do Twasa products contain harmful chemicals?

No, Twasa products are free from SLS, parabens, silicones, and synthetic dyes. We believe in clean, honest beauty that nurtures your skin naturally.

Are Twasa products made in India?

Yes, Twasa is proudly Made in India, developed and manufactured by HCP Wellness Pvt. Ltd., a GMP-certified cosmetic manufacturer in Ahmedabad, Gujarat.

What is the shelf life of Twasa skincare products?

Most Twasa products have a 24-month shelf life from the date of manufacture. Always check the packaging for the expiry date and storage instructions.

Do you offer trial or travel-size skincare products?

Yes, Twasa offers travel-friendly packs and mini kits for face wash, creams, and serums — perfect for trying new products or carrying on the go.

Are Twasa products tested on animals?

Never. Twasa is a 100% cruelty-free brand, and we never test our products or ingredients on animals.

How can I contact Twasa for skincare advice or support?

You can reach us via our Contact Us page or email our customer care team at care@twasa.com for product suggestions or order support.

Are your products 100% natural?

Our skincare and cosmetic products are made using naturally derived and safe ingredients. While most formulations contain over 95% natural actives, we also use scientifically approved preservatives to maintain product safety and shelf life — all free from parabens, sulfates, and harmful chemicals.

Are your products suitable for sensitive skin?

Yes, our products are dermatologically tested and suitable for all skin types, including sensitive skin. We avoid harsh ingredients and focus on gentle, pH-balanced formulations enriched with botanical extracts and soothing agents.

Do you ship internationally?

Yes, we offer worldwide shipping on all Twasa products. International delivery timelines and charges vary based on your location. You’ll receive a tracking link once your order is shipped.

When will I receive my order?

We usually dispatch orders within 24–48 hours.

Domestic delivery: 3–7 business days.
International delivery: 7–15 business days.

Will I have to pay shipping charges on every purchase?

We provide free shipping on orders above a minimum purchase value, which may vary during promotional offers. For smaller orders, a nominal shipping fee is added at checkout to cover logistics costs.

Why am I charged extra for Cash On Delivery (COD)?

COD orders require additional handling and courier service fees. The small COD charge helps us ensure secure payment collection. To save this fee, we recommend choosing online payment options for a smoother checkout experience.

What is the status of my order?

Once your order is shipped, you will receive a tracking information to your email or SMS on the contact details provided at checkout. Simply click the link to view the current tracking status and delivery updates for your order.

If you need any help, please reach out to our contact us — we’ll be happy to assist you. Don’t forget to include your order number in your message so we can resolve your query quickly.